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J.D. Power and Associates

  • For the third year in a row, Erie Insurance received the J.D. Power and Associates Award for "Highest in Customer Satisfaction with the Auto Insurance Shopping Experience."*

    One big thank you to our Customers. We wouldn't have this honor without you.

    Above all in Service

December 2010

Learn how to choose the best tires for bad weather. Find discounts on car rentals. Read about some of the goofiest holiday gifts—and gifts you might have never considered. And, find out why one driver is particularly grateful this holiday. These and more stories below.

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I'm with ERIE E.M. Chrusciki Bakery

Chrusciki BakeryThe E.M. Chrusciki Bakery is well-known in western New York for European delicacies. One reason their goods are so good is because they're as authentic as you can get. Teddy and Hania Robieniek left a then-Communist Poland in 1984 in search of a better future. They founded the bakery three years later.
Read the full story >

Love, Life and a Call Worth Missing
Kim MosbyKim Mosby, ERIE Agent and mother, knew the dangers of distracted driving. Still, in January 2008, she reached for her cell phone while driving home. The next thing she remembered was waking up on the side of the road. Literally shattered, she wasn’t expected to live through the night. Read her story >.

Sense & Sensibility
Gifts from the Heart
testIt’s that time of year. Newspapers bulge with sales fliers, and television commercials hawk the gotta-have gadget of the season. So who can you really turn to for last-minute gift ideas that break the mold? Columnist Kathy Felong looks at some unusual ideas >

Drive and Save with Discounts on Rental Cars
rental carTraveling this holiday? If you need a rental car, get a discount on rentals from Enterprise Rent-A-Car®, Alamo® or National Car Rental® through You don’t have to be an ERIE Customer to take advantage of these discounts.

'Tis the Season to Prevent Fires
Kitchen safetyThere’s no doubt that some of the best holiday indulgences (turkey! cookies! cake!) come out of an oven, not a gift-wrapped box. But there’s something undesirable that may come with the goodies, too: fires. Follow these tips to keep you and your family safe while baking. Also, check out these appetizers that require no heat.  

Smoke detectorFire Safety Tip
The U.S. Fire Administration recommends changing the smoke detectors in your house every 8-10 years. Is it time for a few new ones in your house? If so, you can get a discount on BRK/First Alert brands through

An Easy Way to Protect Your Identity
Shopping online this holiday season? Swing by to learn about the benefits of Identity Recovery Coverage. It can help you protect your identity in case someone else pretends to be you. And—if your identity is stolen—the coverage can provide a case manager to help you get it back. Your ERIE Agent can help you add this inexpensive coverage to your ERIE homeowners insurance. Learn more >

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Erie Insurance Group | 100 Erie Insurance Place | Erie, PA 16530-1104

ERIE® insurance services are provided by one or more of the following insurers: Erie Insurance Exchange, Erie Insurance Company, Erie Insurance Property & Casualty Company, or Flagship City Insurance Company (home office: Erie, Pennsylvania) or Erie Insurance Company of New York (home office: Rochester, New York). Not all companies are licensed or operate in all states. Not all products are offered in all states. Go to for company licensure and territory information. Equal opportunity insurer.

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*Erie Insurance received the highest numerical score for the auto insurance shopping experience
in the proprietary J.D. Power and Associates 2009-2010 Insurance Shopping StudiesSM, and the
2008 Insurance New Buyer StudySM. 2010 Study based on 6,394 total responses, measuring 20
providers and measuring the opinions of consumers shopping for a new auto insurance policy.
Proprietary study results are based on experiences and perceptions of members surveyed in February-March, 2010. Your experiences may vary.

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