What Should I Do After My Loss?
Your home is part of your family – it’s filled with memories and treasured keepsakes. We know how important it is to get it back to normal so you can get on with your life. Here are a few simple things you can do to help speed up that process.
- Quickly report the claim to ERIE. You can file a homeowners insurance claim by contacting your Agent, one of ERIE's branch offices or you can file it online. On nights and weekends, contact ERIE's Extended Hours Claims Service at (800) 367-3743. We have adjusters available 24/7 – ready to help you. And, the sooner you report the loss, the faster we can get moving on your claim.
- Protect your home from further damage. Stop water from leaking by shutting off the valve, place buckets in rooms with water leaks, hang plastic over damaged areas to prevent water from leaking into your home or board up broken windows, for example.
- Record the damage done to your home. Make a list of what is damaged in your home. Include details when possible – such as the brand name, manufacturer, serial number and approximate price you paid. Organize your list by room. ERIE’s home inventory form can guide you through this process.
- Maintain a list of repair expenses. Keep track of the time you spend cleaning up or repairing your home after the claim. Also record any money you’ve spent on materials to temporarily fix the damage. It’s important that you don’t make any permanent repairs until your ERIE adjuster has seen the damage.