A Message from Phil Friday, Fraud Finder for Erie Insurance

Phil Friday

My job is to investigate insurance claims. Not the typical, run-of-the-mill claims most folks have, but the more complex or unusual claims. I also help our claims adjusters determine just what happened to cause a loss so they can decide how to settle the claim fairly.

Most of the claims I investigate are not fraud, so I always approach each investigation on the premise that the claim is legitimate. Unfortunately, that’s not always the case. Insurance fraud does exist — and every insurance consumer in America pays for it. In fact, it’s estimated that we each pay an additional $300 every year for insurance because of fraud.

If you suspect insurance fraud, call ERIE's toll-free Fraud Hotline at (800) 368-6696 or make a report via e-mail to fraud.finders@erieinsurance.com.

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