Putting Knowledge to Work

Mari Patton

Mari Patton taught junior high Spanish before becoming an insurance Agent in Muncie, Ind. Today she’s a top producer and successful business owner who has achieved a number of awards for profitable growth.

Erie Insurance’s education and professional development courses help bring out the best in people, says Mari, whose support for education has transformed a landscaper into a life specialist, a child care worker into a customer service representative and a collections officer into a commercial producer. Her staff works as a team, evaluating risks, settling claims and providing the best possible products and services for their customers.

Mari says she still has a lot to learn, even after more than 25 years in the business.

“Attending an education program gives you the opportunity to form lasting relationships with other Erie Insurance Agents—and that’s a wonderful thing in a business environment that’s constantly changing,” says Mari, who meets informally once a month with other Indiana Agents to share best business practices. “Their collective advice is a real benefit to being an Erie Insurance Agent.”

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