ERIE has come a long way since insuring our first driver in Erie, Pennsylvania in 1925. Today, we have more than 4 million policies protecting individuals, families and businesses in a region that extends from Wisconsin to North Carolina. What has remained unchanged through decades of growth is the commitment to service modeled by ERIE Employees and Agents every day.
Our founder, H.O. Hirt coined the phrase, “Above All in SERVICESM.” His words remain the promise we make to our Customers. Above All in SERVICE is who we are. It distinguishes us from other insurance companies.
ERIE customers have told us they choose ERIE because of our great coverage and superior service at a fair price. Our Customers say that the ERIE brand represents strong financial protection, fairness, value and service. They also say that ERIE Agents have their best interest at heart, working with them to ensure they’re protected. Our Customers know we’ll go the extra mile to help them recover after a loss. These are the reasons our Customer tell their friends and family about us and why they renew their policies with us, year after year.
This presentation is a celebration of who we are. It’s a guide that our Agents and Employees use to help us live the promise that has steered The ERIE for generations – to be Above All in SERVICESM.