Auto Insurance Claims FAQs

At Erie Insurance, we’ll always take time to answer your auto insurance claims questions.

The following information is provided as a general resource for Erie Insurance Policyholders. For exact answers to questions about a specific loss, you should speak with your Agent, or a claims adjuster, who could more thoroughly explain your auto insurance coverage, processes and your options regarding auto insurance claims as well as any other questions you may have.

Questions about Filing a Claim

How do I file an auto insurance claim?
What information do I need to report my auto insurance claim?
Do I need to contact the police?

Claims Process

What are the basic steps involved with handling an auto claim?
Who can I call with questions about my auto insurance claim?
What happens after I report my auto insurance claim?

What's Covered?

Does my auto policy provide rental coverage while my vehicle is not drivable or being repaired?
Am I covered? Will my rates go up? Will my auto insurance be cancelled?

Repairs

What are my options for getting my vehicle damage inspected and estimated?
What are my options for getting my vehicle repaired?

Find an Agent

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Contact Customer Service

1-800-458-0811

Want to Talk?

Contact Customer Service

1-800-458-0811

Want to Talk?