Auto Insurance Customer Satisfaction Ratings

At Erie Insurance, we adhere to disciplined auto underwriting, fair pricing and a prudent investment philosophy. These factors contribute to our ability to earn consistently superior customer satisfaction ratings in the auto insurance industry. In addition to great ratings, ERIE’s quality independent agency force, commitment to customer service and financial stability assure you that we’ll be there when you need us most.

Because of ERIE’s commitment to service, the company continually receives distinguished marks and high ratings in the auto insurance industry for service and customer satisfaction from independent consumer organizations.

Auto Insurance by the Numbers

• Erie Insurance consistently earns the A+ Superior rating from A.M. Best.  Best's ratings are recognized worldwide as the benchmark for assessing insurers' financial strength.
• ERIE is highly rated by a nationally recognized research firm in the areas of customer satisfaction for homeowners and auto insurance and claims resolution.
• Erie Insurance was rated in the top 10 for fewest complaints on the New York Insurance Department’s list of auto insurers.
• Erie Insurance Group is the 463rd largest U.S. corporate group, in terms of revenue, as ranked by Fortune magazine in April 2007
• Erie Insurance Group is the 21st largest property/casualty insurer in the United States based on total lines net premiums written.
• Erie Insurance is the 16th largest auto insurer in the country based on direct premiums written, and the 3rd largest auto insurer in Pennsylvania.

For more information about ERIE’s ratings, refer to the company profile or read the customer satisfaction testimonials submitted by Policyholders.

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