Homeowners Insurance Claims Frequently Asked Questions

At Erie Insurance, we’ll always take time to answer your homeowner insurance claims questions.

The following information is provided as a general resource for Erie Insurance Customers. For exact answers to questions about a specific loss, you should speak with your Agent, or a claims adjuster, who could more thoroughly explain your homeowners insurance coverage, processes and your options regarding homeowners insurance claims as well as any other questions you may have.

Filing a Claim

How do I file a homeowners insurance claim?
What information do I need to report my homeowners insurance claim?
Do I need to contact the police?

Claims Process

What are the basic steps involved with handling a home claim?
Who can I call with questions about my homeowners insurance claim?
What happens after I report my homeowners insurance claim?
What information will I need when I meet with my claims adjuster?
My house isn’t safe to live in because of my loss. What should I do?
What’s the difference between actual cash value and replacement cost?

What's Covered?

Am I covered? Will my rates go up? Will my homeowners insurance be cancelled?
Does my homeowners policy cover water damage?
Does my policy cover damage caused by natural disasters such as hurricanes and tornados?
Is my car covered under my homeowners policy if a fire in my garage caused the loss?
What happens if I, or my contractor, finds additional damage after my claim is settled?
How can I get a copy of my homeowners policy?

Repairs

How quickly will the repairs be made to be house?
Will ERIE recommend contractors to be or can I use contractors that I’ve worked with in the past?

Find an Agent

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1-800-458-0811

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Contact Customer Service

1-800-458-0811

Want to Talk?