After the Winter Storm

Once the storm conditions subside, assess your home and property for ice and storm damage. Contact your ERIE Agent or nearest field office as soon as possible to file a claim. On nights and weekends, contact ERIE’s Extended Hours Claims Service at (800) 367-3743.
Other proactive steps to take:

  • Dry any wet building materials or contents promptly to avoid mold, mildew or further damage. These include materials and items such as carpeting, furniture, insulation and drywall.
  • Document your losses with a camera or video camcorder. This will help speed up the claims process. Compile a list of damaged items.
  • Hold off on permanent repairs until your ERIE adjuster approves your reimbursement.
  • Keep all receipts related to repairs and temporary housing.
  • Carefully brush the heavy accumulation of snow off your roof.
  • Keep gutters clear, if possible, and shovel snow away from downspouts, basement window wells and stairwells.
  • Beware of high water runoff and possible sewer problems as the snow melts.
  • To prevent flooding, be sure your street storm sewer is clear of snow, ice and debris.
  • Check your sump pump periodically to ensure that it is handling the amount of water from thawing snow. Auxiliary pumps are available at home centers. Wet vacs, fans and humidifiers can also help to keep the area dry if a sump pump fails.

Refer to the home insurance claims process for more information.

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