Customer Service — Meeting Your Needs

Erie Insurance offers many customer service options online. Whether you’re looking for an auto insurance quote, trying to find an Agent, need to pay your bill or simply have a few questions, let us help you.

• Contact Customer Service. Find contact information for Erie Insurance’s customer service representatives.
• Looking for Auto Insurance Quote? In few minutes, you can get a 12-month auto insurance quote from Erie Insurance.
• Looking for an Agent? Use the Agent locator to find an insurance agency near you.
• Need to File a Claim? Find information about the claims process and you need to file a claim online.
• Need to Pay a Bill? Erie Insurance offers online payment processing for your ERIE policies. Find out more about this and other methods of payment or refer to these FAQs.
• Still Have Questions? Find a comprehensive list of commonly asked questions and answers concerning insurance policies and coverage, or check out our auto insurance FAQs.
• Watch Videos. See how ERIE Employees work hard every day to bring superior customer service to our Policyholders.
• Attention North Carolina Policyholders. Learn how you can support the reform of the North Carolina Beach Plan. Reform is being considered to help ensure that all residents are paying fair and appropriate rates for homeowners insurance statewide.

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