Option 1: Contact Your ERIE Agent
Get in touch with your local ERIE agent to start your claim. Talking with someone you already know and who is familiar with the claims process can help put your mind more at ease.
How to File and Monitor Your Claim
Erie Insurance offers its customers simple, intuitive ways to file and track claims. Customers can file either through their agents or directly with ERIE. You also have the option of reporting online, on our mobile app or by calling (800) 367-3743. Your ERIE online account enables you to monitor your claim, allowing you to view your claim’s status, rental and repair information, history of payments and more. Let’s get started.
Option 2: Contact ERIE
We know unexpected events can be stressful, and we’re ready to help with 24/7 support for any auto, workers' compensation or home related claims.
Report a windshield or auto glass claim
Request roadside assistance
Start a workers' compensation claim
Start a new claim for the first time
Speak to a representative about a previously reported claim
Customer Care for questions about billing, payments and policy information
For a claim for a life insurance policy or annuity contract
Checking on your claim
Helping you stay informed is important to us. At any time, you can check what’s going on with your auto, home, or property claim in your online account. When applicable, you’ll be able to view:
- the status of your claim
- rental company and repair shop information
- payment status including history of payments made to you
- contact information for claims representatives handling your claim