Our payment system is down temporarily due to system maintenance on Saturday, October 10, 2015. We expect the system to be back online Saturday afternoon, but intermittent outages may be possible. We’re sorry for any inconvenience.
If you need to make a payment today -- October 10, 2015 -- our automated phone payment system is available for your convenience. Normally, there is a fee associated with this payment option. However -- for payments made today only -- we will automatically refund this fee within 5 business days of receiving and confirming your payment. To process your automated payment, please call 1-800-387-1492 using your checking account, debit card, or Visa/MasterCard credit cards. (Regulations in Maryland, North Carolina and New York prevent us from offering the credit card payment option at this time.)
If you have an urgent matter, please call Customer Service at 1-800-458-0811, option 4. Our representatives are available: Monday-Friday, 8 a.m. to 11 p.m. and Saturday, 9 a.m. to 4:30 p.m.