How to File and Monitor Your Claim

We’re here for you. Let’s get you back on track. You can count on support from ERIE agents and claims adjusters, who have lots of experience to handle your auto, home or business insurance claim. They’ll get in touch with you right away to review your claim and your insurance coverage. They’ll also stay in touch with you throughout the process and answer all your questions. Let’s get started.

Option 1: Contact Your ERIE Agent

Get in touch with your local ERIE agent to start your claim. Talking with someone you already know and who is familiar with the claims process can help put your mind more at ease.

Option 2: Contact ERIE

We know unexpected events can be stressful, and we’re ready to help with 24/7 support for any auto, workers' compensation or home related claims.

Report a windshield or auto glass claim

Start a workers' compensation claim

Start a new claim for the first time

Speak to a representative about a previously reported claim

Customer Care for questions about billing, payments and policy information

For a claim for a life insurance policy or annuity contract

using a computer to log in to an account

Checking on your claim

Helping you stay informed is important to us. At any time, you can check what’s going on with your auto, home, or property claim in your online account. When applicable, you’ll be able to view:

  • the status of your claim
  • rental company and repair shop information
  • payment status including history of payments made to you
  • contact information for claims representatives handling your claim
Go to Online Account

Additional Claims Support

Auto Insurance Claims Support
You’ve had a car accident and might be a little uneasy about the claims process. We’re here to help.
Home Insurance Claims Support
Here’s important information to help you get started on your home insurance claim.
Business Insurance Claims Support
Here’s important information to help you start your business insurance claim.
Life Insurance Claims Support
Review the following steps to help you get started with your life insurance claim.