Pat Burns, CPCU, AIC, AIS, serves as interim executive vice president, Services. The primary responsibility of the Services role is sustaining and enhancing ERIE’s delivery on its Above all in SERVICE commitment. It includes oversight of Corporate Claims, Field Claims, Corporate Services and Customer Service.
Pat began his insurance career in 1986 and held various claims positions in the industry before joining ERIE in 1999. He started with ERIE as claims manager for Indiana and was named regional claims officer, West Region, in 2011. He most recently served as senior vice president, Corporate Claims, a position he took on in May 2014.
Pat earned a bachelor of business administration from Western Michigan University. He holds several designations, including the Chartered Property Casualty Underwriter (CPCU), Associate in Claims (AIC) and Associate in Insurance Services designations. Pat recently served on the board of directors for the Greater Erie Area Habitat for Humanity.