Erie Insurance sells auto, home, life and business insurance through our network of independent agents in 12 states and the District of Columbia. Established in 1976 in Pittsburgh, Pennsylvania, T.W. Butts Insurance Agency provides its customers with personal and commercial insurance as well as life insurance and annuities.
Principal agent Thomas W. Butts prides himself on the energetic environment of his agency. His mantra is simple: “We treat our clients the way we would want to be treated.” The people he hires tend to stay with the agency; they also happen to be his family members, as the agency is family owned and operated.
The agency sponsors youth baseball and soccer teams and donates gift baskets to various fundraising events in its local communities.
T.W. Butts Insurance Agency differentiates itself by being family owned and operated. Its knowledgeable staff pursues continued insurance education. Three of its staff members have the Certified Insurance Counselor (CIC) and Chartered Property Casualty Underwriter (CPCU) designations. Kelly Horak, manager and CIC, is the daughter of the principal agent and she works closely with her brother, Thomas R. Butts, and her sister, Kristin Gabster, to provide personalized service and competitive products.
The agency is conveniently located on Campbells Run Road in Pittsburgh, Pennsylvania, off the Parkway West, near Giant Eagle Market District.