The Bagnall Shaw Company

Auto, Home, Life and Business Insurance

Lancaster, PA Insurance Agency

Erie Insurance sells auto, home, life and business insurance through our network of independent agents in 12 states and the District of Columbia. The Bagnall Shaw Company in Lancaster, Pennsylvania, will serve and protect customers by putting their interests first and providing solutions that target your needs. They can help anyone find insurance, no matter how complex or specialized their needs are.

Bilingual Agency

This bilingual agency was established in 2008 by principal agent Cinthia Kettering. Cinthia is fluent in both Spanish and English, allowing her to cater to over 6,000 customers and a variety of needs. She also has a bachelor’s degree in law from Ecuador and an associate degree in banking technology from Reading Area Community College. Cinthia spent many years in the banking industry before she decided to open her own insurance agency.

The staff’s eleven employees commit to providing excellent customer service and offer multiple diverse services that can only be found at their agency. Customers know they can take their questions to The Bagnall Shaw Company and receive answers. The agency staff goes above and beyond the competition to assist customers with their needs, and has Saturday hours for convenience.

Service and Recognition

Cinthia is very active in the Lancaster community and with the Latino community. Here are just a few organizations:

  • Serves on the board of the Spanish American Civic Association (SACA)
  • Volunteer as an Ambassador for the Lancaster Chamber of Commerce and Industry
  • Volunteer for the North Museum
  • Volunteer on the American Heart Association’s Heart Ball Committee
  • Voting Board Member of the City Revitalization Investment Zone Authority

She has received a number of awards and completed the prestigious Goldman Sachs 10,000 Small Business program. Among her awards are the Chamber of Commerce’s ATHENA Award for Women in Business, the “Community Achievement” award for 2015 Women of Influence awards and the WGAL - TV Jefferson Award. 

Visit the Agency

The Bagnall Shaw Company is located on the corner of West Orange Street and North Charlotte Street in Lancaster, Pennsylvania. The agency also offers Saturday office hours.

Languages Spoken

French, Spanish
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