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Encore Insurance Advisors

Burlington, NC Insurance Agency
Auto, Home, Life and Business Insurance
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Agency Contact


1066 S Church Street

Burlington, NC 27215

Toll-Free Phone


(336) 570-2800

Office Hours

Monday: 8:30 a.m. - 5:00 p.m.

Tuesday: 8:30 a.m. - 5:00 p.m.

Wednesday: 8:30 a.m. - 5:00 p.m.

Thursday: 8:30 a.m. - 5:00 p.m.

Friday: 8:30 a.m. - 5:00 p.m.

Saturday: Closed

Sunday: Closed

Extended hours available by appointment

About Agency

Established in 1995, Encore Insurance Advisors in Burlington, North Carolina, is a full-service insurance agency. The highly-experienced staff prides itself on great service and the ability to understand its customers’ needs.

Experience at Work

Principal agent Karen Fentress knows customer service is what really sets the agency apart. She also makes it a priority to fully understand each customer’s situation.

“We have not lost the personal touch – you will never get a phone menu when you call us,” Karen said. “We work hard to earn and keep your trust, and we appreciate our customers. We’ll do business with you the way you want to do business.”

The agency’s six staff members are seasoned professionals with over 120 combined years of insurance experience. Karen has 30 years of insurance experience and a bachelor’s degree in economics from Wake Forest. She also has her Chartered Property Casualty Underwriter (CPCU) designation.

Keeping Involved in the Community

Karen is involved with many organizations in her community. She attends and volunteers at Centre Friend Meeting, participates in the Alamance Chamber of Commerce and The Guilford Merchants Association and supports multiple fundraisers with various local organizations.

Get a Personalized Quote

Encore Insurance Advisors is located downtown on the corner of Carolina Ave and South Church Street in Burlington, North Carolina – across the street from Willowbrook Park – soon to be an arboretum!

Erie Insurance sells auto, home, life and business insurance through our network of independent agents in 12 states and the District of Columbia.

“We embrace technology while still offering personal service.”

  • Enjoys playing piano
  • Likes outdoor activities
  • Avid golfer

“We embrace technology while still offering personal service.”

  • Enjoys playing piano
  • Likes outdoor activities
  • Avid golfer

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