Hayden Insurance Agency was established in Vinton, Virginia, in 1979. The agency team firmly believes that customer service is the foundation of their agency.
Customer Service Comes First
When you insure with this agency, you can rest assured your needs will be met. The staff doesn’t take a cookie-cutter approach to coverage for their customers. They always try to match a customer’s needs with the best possible coverage at a reasonable cost.
Principal agent Bill Hayden has over 35 years of insurance experience. He obtained a bachelor’s degree in psychology from Radford University. He also holds the Certified Insurance Counselor (CIC) and Chartered Property Casualty Underwriter (CPCU) designations. His focus on customer service has helped it become one of the most important aspects of the business.
“We go the extra mile for our customers,” Bill said. “We try to put ourselves in their situations in order to try to obtain the best outcome or solution for them.”
Dedicated, Knowledgeable Staff
The staff members at Hayden Insurance Agency are all licensed and together they have over 60 years of combined insurance experience. They always put the customer first and demonstrate daily their expertise and commitment to helping clients.
In the past, the agency received the Diamond Life Award from Erie Insurance for their dedication to selling life insurance.
Rooted in the Community
Community involvement is very important to the agency. They volunteer their time at the local Rescue Mission. Bill is also active in his local church.
Stop by the Agency
Hayden Insurance Agency is located one block from the old Vinton Library on east Washington Avenue in Vinton, Virginia. The office is located in the heart of the Blue Ridge Mountains in southwest Virginia. Nearby Roanoke, Virginia, is known as the “Star City of the South.”
Erie Insurance sells auto, home, life and business insurance through our network of independent agents in 12 states and the District of Columbia.