Auto Insurance Claims and Frequently Asked Questions

At Erie Insurance, we’ll always take time to answer your auto insurance claims questions. Find answers to frequently asked claims questions. For answers to questions about particular losses or claims, please contact your ERIE Agent or claims adjuster. He or she can answer your questions, thoroughly explain your auto insurance coverage and review the claims processes and your options.

How Do I File an Auto Insurance Claim?

How do I file an auto insurance claim?
What information do I need to report my auto insurance claim?
Do I need to contact the police?

What’s the Claim Process?

What are the basic steps involved in handling an auto insurance claim?
Who can I call with questions about my auto insurance claim?
What happens after I report my auto insurance claim?

What Does My Auto Insurance Policy Cover?

Does my auto policy provide rental coverage if my vehicle is not drivable or is being repaired?
Am I covered? Will my rates go up? Will my auto insurance be cancelled?

What Are the Repair Options?

What are my options for getting my vehicle damage inspected and estimated?
What are my options for getting my vehicle repaired?

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1-800-458-0811

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Contact Customer Service

1-800-458-0811

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