Auto Insurance Customer Satisfaction Ratings

At Erie Insurance, we adhere to disciplined auto underwriting, fair pricing and a prudent investment philosophy. These factors contribute to our ability to earn consistently superior customer satisfaction ratings in the auto insurance industry. In addition to great ratings, ERIE’s quality independent agency force, commitment to customer service and financial stability assure you that we’ll be there when you need us most.

Because of ERIE’s commitment to service, the company continually receives distinguished marks and high ratings in the auto insurance industry for service and customer satisfaction from independent consumer organizations.

Auto Insurance by the Numbers

  • ERIE’s property/casualty companies are rated A+ (Superior) by A.M. Best, a global credit rating agency with a unique focus on the insurance industry. A Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations. 
  • ERIE is highly rated by a nationally recognized research firm in the areas of customer satisfaction for homeowners and auto insurance and claims resolution.

  • Erie Insurance Group is ranked among the 500 largest U.S. companies, in terms of revenue, by FORTUNE Magazine.

  • Erie Insurance Group is the 16th largest property/casualty insurer in the United States based on total lines net premiums written.

  • Erie Insurance is the 12th largest auto insurer in the country based on direct premiums written, and the 2nd largest auto insurer in Pennsylvania.

For more information about ERIE’s ratings, refer to the company profile.

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