Awards and Rankings

We try to fulfill our business responsibilities with more heart than any other insurer out there. We think big, but still care about the individual.

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6 JD Power Trophies

Customer Satisfaction

For the sixth consecutive year, Erie Insurance received the highest ranking in the J.D. Power 2018 U.S. Insurance Shopping Study℠ for “Customer Satisfaction with the Auto Insurance Purchase Experience.” The study measures auto insurance shopping, purchase behavior and purchase experience satisfaction among customers who recently bought insurance. ERIE achieved the highest in overall satisfaction with score of 877 out of 1,000.

Erie Insurance received the highest numerical score in the J.D. Power 2013–2018 U.S. Insurance Shopping Studies (tied in 2016). The 2018 study is based on 15,689 responses evaluating 20 providers and measures the experiences and perceptions of customers surveyed between April 2017 and January 2018. Your experiences may vary. Visit jdpower.com for more information.



Industry Rankings

We're a regional insurer that ranks highly among much larger companies.

We started in 1925 as a Pennsylvania auto insurer. Over the years, we added home, life and business insurance policies to meet the needs of our customers. Now millions of people trust us across 12 states and the District of Columbia.

11th

Largest auto insurer in the u.s.*

9th

Largest Home Insurer in the U.S.*

12th

Largest Business Insurer in the U.S.**

*Based on direct premiums written, Best’s Insurance Reports 2018
**Based on direct premiums written, commercial multi-peril writers, Best's Insurance Reports 2018


Financial Strength

When you’re shopping for insurance, it’s important to select a company that will be financially sound for many years to come. One way to check on a company’s financial strength is to refer to ratings from independent organizations.

AM Best logo


A.M. BEST

A.M. Best is a respected provider of financial ratings for insurance organizations.

Erie Insurance Group has earned A.M. Best's rating of A+ (Superior).
Erie Family Life Insurance Company has earned A.M. Best's rating of A (Excellent).


 

Ward's 50 Logo

 

WARD'S 50

Erie Insurance Group was named to Ward's 50 top-performing property-casualty insurers for 2018. It's ERIE's 18th appearance on the list since 1991. Ward is a leading provider of benchmarking and best practices studies for insurers. The ranking is based on analysis of the financial performance of nearly 3,000 property-casualty insurers. It recognizes the top 50 U.S.-based carriers for safety, consistency and financial performance over a five-year period.


 

Fortune 500


FORTUNE 500 RANKING

FORTUNE® ranks Erie Insurance number 378 on the 2018 FORTUNE 500® list. The list ranks the largest American companies based on total revenue. Erie Insurance made its initial debut on the list in 2003.

 From FORTUNE Magazine, June 1, 2018 ©2018 Time Inc. Used under license. FORTUNE and FORTUNE 500 are registered trademarks of Time Inc. and are used under license. FORTUNE and Time Inc. are not affiliated with, and do not endorse products or services of Licensee.

 

Last month, I had to file a claim. My agent Carol was prompt, courteous, professional and realistic. I've been a customer since 1974. I’d recommend ERIE to anyone because Carol isn’t the exception—she is the norm.

MICHAEL U., BLAIRSVILLE, PENNSYLVANIA


Claims Service That You Can Count On

Since our early days of operation, we have built our reputation on providing outstanding customer service. We deliver service that’s personal and immediate.

Ace Awards trophy

CONFIRMIT

Confirmit awarded ERIE the 2017 and 2016 ACE (Achievement in Customer Excellence) Awards in the Voice of the Customer category for claims service. Confirmit recognizes organizations’ commitment to measuring and understanding the customer experience and delivering improved business results.

Confirmit recognizes organizations’ commitment to measuring and understanding the customer experience and delivering improved business results.




More about who we are

Our co-founders believed in building a business on the values of honor and decency, and their vision has become our mission. You can count on us to help protect all the things that matter most to you. We have over 90 years of experience.



12k+

More than 12,400 licensed agents are available to help you choose insurance coverage for you that best suits your needs.

24/7

Claims support is available 24 hours a day, 365 days a year. We’ll be there when you need us.

5.8M

We have more than 5.8 million auto, home and business insurance policies in force. Our protection is practical and our team is reliable.



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