ERIE is proud to have received the “Highest in Customer Satisfaction with the Auto Insurance Purchase Experience” in the J.D. Power and Associates 2013 Insurance Shopping Study. The independent agents who choose to represent ERIE are a key factor in making this recognition possible for us.1 This story is about them, and why ERIE is committed to selling insurance through independent agents who deliver top-notch service.
First and foremost, ERIE Agents are independent small business owners. Our agency’s offices range from employing 1- 2 people up to 30 or more, meaning they support local economies as business owners.
They’re close by when you need them. Your local agent is someone you can call or stop in and see and someone who can give you good advice when it comes to buying insurance or filing a claim.
They support their communities. Many ERIE Agents participate in their communities and help build them from the ground up (sometimes literally), whether that’s sponsoring little league teams, building awareness for autism at the local and state level or helping build Habitat for Humanity homes. (Here are just a few agents ERIE is recognizing this year for their good deeds with the 2013 Giving Network Awards.)
Bottom line: ERIE Agents are people that ERIE wants to do business with and who we hear time and time again—from people like you—that the community wants to do business with too. Find an ERIE Insurance Agent today.
Erie Insurance received the highest numerical score in the proprietary J.D. Power and Associates 2013 Insurance Shopping Study,SM. Study based on 16,171 total responses, ranking 24 providers and measuring the opinions of consumers shopping for a new auto insurance policy. Proprietary study results are based on experiences and perceptions of members surveyed January and February 2012. Your experiences may vary. jdpower.com
 The 2013 Insurance Shopping Study examines the purchasing behaviors and overall satisfaction of people who shop for car insurance. Three factors are measured to determine overall satisfaction. They are, in order of importance: price, distribution channel and policy offerings.