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Five Things to Tell a New Renter

You’ve finished your interviews and you’ve asked the important questions to find the best tenant for your rental property. But your work isn’t done. As a landlord, you are responsible for sharing some important information with your new renter to make sure you’re both ready to make this relationship as successful as possible.

Make sure you speak with your new renter about these things:

  • Safety first. Make sure your tenant knows where all of the safety equipment is on the property. Point out smoke and carbon monoxide detectors and highlight the fire extinguishers. If there is a security system, teach the renter how to use it and make sure all the keys are handed over, even for all of the deadbolts.
  • Paying the rent. Your relationship is a business transaction. The new renter is paying rent to live at your property, so determining how he or she will pay that rent is very important. Let your renter know when the rent is due and how you want that payment (check, cash, credit transaction, etc.).
  • Mind the neighbors. Your tenants reflect the quality of your property and your property-management abilities, so make sure they are aware of rules with respect to the neighbors. This is where you can outline your expectations for upkeep of the yard and home as well as concerns about avoiding loud parties or large groups of people frequently visiting.
  • Encourage a renters insurance policy. Many tenants mistakenly believe they are covered under a landlord’s homeowners policy. But tenants need to purchase renters insurance to protect their possessions in the event of a fire, theft or natural disaster. It’s very affordable and offers peace of mind.
  • Reporting a problem. If your tenants stay with you for any length of time, it’s likely they will have to report some kind of a problem. That’s why it’s good to discuss how you’ll handle repair and replacement work ahead of time. Let tenants know how they can contact you if something does break and how quickly you will be able to handle the problem.


Make sure to check in with your local ERIE Agent to make sure you're covered with an ERIE Renters Policy. Don't forget to check to see if you're eligible for a multi-policy discount if you have an auto and renters policy with ERIE.

Related Content: Learn how you can be a landlord your tenants like and respect.

Wondering what your new renter needs to know? Here are some of the most important things to tell them. /blog/five-things-tell-new-renter Erie Insurance https://www.erieinsurance.com/-/media/images/erieinsurance/erieinsurancelogo.png

ERIE® insurance products and services are provided by one or more of the following insurers: Erie Insurance Exchange, Erie Insurance Company, Erie Insurance Property & Casualty Company, Flagship City Insurance Company and Erie Family Life Insurance Company (home offices: Erie, Pennsylvania) or Erie Insurance Company of New York (home office: Rochester, New York).  The companies within the Erie Insurance Group are not licensed to operate in all states. Refer to the company licensure and states of operation information.


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Your ERIE agent can offer you practical guidance and answer questions you may have before you buy.