We sat down with Jon Bloom, vice president, Personal Auto, to help shed some light on Road Service coverage.
Q: Do I automatically get Road Service coverage with my auto policy?
A: The simple answer to the question: No. However, Road Service coverage is an optional feature of your ERIE auto policy.* It’s easy to add and won’t burn a hole in your wallet. As a bonus, you will have peace of mind knowing ERIE has your back if something happens, especially in the coming winter months.
Q: How do I get Road Service coverage?
A: if you don’t already have Road Service coverage, call your ERIE agent and talk to him or her about adding the feature.* For around five dollars a vehicle, you can add Road Service coverage to your current coverage.
Q: My car died and I’m stranded on the highway. What should I do?
A: To use Road Service, simply call 888-FOR-ERIE (888-367-3743), option 2. You’ll be connected with Agero, ERIE’s nationwide road service assistance partner.
One of the great things about this add-on is that there’s no deductible and you don’t have to pay anything up front. Agero bills ERIE directly. The service is always there for you 24/7, so if it’s 4 a.m. or Christmas Day and your vehicle breaks down, no worries.
Q: What if I need help but am not sure if I have the coverage?
A: If you aren’t sure if you have this coverage and your vehicle breaks down, you can still call Agero. They can look up your policy and see if you have this additional coverage. If you don’t but you still need assistance, Agero can set you up with help, you’ll just have to pay on the spot for any towing or service call.
Talk to your ERIE Agent about Road Service today. It’s just another way ERIE is with you after every mile and around every turn.
*Road Service coverage is only available when comprehensive coverage has been purchased on the vehicle.