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It’s a Bird! It’s a Plane! It’s…an Insurance Drone?

In what could be the first step toward changing how insurance claims are handled, Erie Insurance has moved from testing to actually using a drone to assist with a property damage claim.

In April 2015, ERIE became one of the first insurance companies to seek and receive permission from the Federal Aviation Administration to use drones commercially. The company is not aware of any other insurer that has used a drone to assist with an actual claim.

The drone was used to inspect the roof of a customer’s home after it had been repaired following ice dam damage last winter. ERIE then deployed the drone for a second, unrelated claim that involved a tree falling on a house. ERIE used the drone to capture detailed aerial images of the roof damage and compare it to the adjuster’s original photos after the tree had been removed.

Learn more about how ERIE used drones in the claims process in this article from The Philadelphia Inquirer.

In what could be the first step toward changing how insurance claims are handled, Erie Insurance has moved from testing to actually using a drone to assist with a property damage claim. /blog/drone-first Erie Insurance https://www.erieinsurance.com/-/media/images/erieinsurance/erieinsurancelogo.png

ERIE® insurance products and services are provided by one or more of the following insurers: Erie Insurance Exchange, Erie Insurance Company, Erie Insurance Property & Casualty Company, Flagship City Insurance Company and Erie Family Life Insurance Company (home offices: Erie, Pennsylvania) or Erie Insurance Company of New York (home office: Rochester, New York).  The companies within the Erie Insurance Group are not licensed to operate in all states. Refer to the company licensure and states of operation information.


The insurance products and rates, if applicable, described in this blog are in effect as of October 2015 and may be changed at any time. 


Insurance products are subject to terms, conditions and exclusions not described in this blog. The policy contains the specific details of the coverages, terms, conditions and exclusions. 


The insurance products and services described in this blog are not offered in all states.  ERIE life insurance and annuity products are not available in New York.  ERIE Medicare supplement products are not available in the District of Columbia, New York and Wisconsin.  ERIE long term care products are not available in the District of Columbia and New York. 


Eligibility will be determined at the time of application based upon applicable underwriting guidelines and rules in effect at that time.


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