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Three Technologies Changing the Wholesale-Distribution Industry

The latest trend among forward-thinking wholesaler-distributors has been to embrace new technology.  

Why? The potential benefits these technologies deliver include everything from more accurate sales to improved efficiency to increased profits.

Here are three of today’s top technologies for wholesaler-distributors:

  1. Automated order writing and submission solutions: Writing and then submitting a paper order isn’t only time-consuming—it’s also prone to error since information is often duplicated two, three or even four times.

    Automating your order writing and submission process with a sales order management solution can save you and your sales reps time and costly mistakes. A good program also gives your sales reps the ability to load a digital catalog to their mobile devices, store customers’ order histories and instantly sync customers’ orders with your back office for faster fulfillment.

  2. An omnichannel strategy with multiple digital options: An omnichannel strategy means thinking about your customers experience and interacting with each one of your sales channels. Channels can include everything from your catalogs to your website to any mobile app you might have.

    Experts generally agree that having multiple purchase options is a good idea. Your customers are used to having options when it comes to buying consumer goods, and they want the same ease of use when it comes to their B2B shopping experience. This means having several options, including a robust digital presence with responsive design that adapts to tablets and smartphones in addition to traditional computers.

  3. Stepped-up enterprise resource planning (ERP) software: Good ERP software will help you manage your sales orders, finances, production, supply chains, customer relationships and more. And with today’s technology, you can do even more.

    Best-in-class ERP software has integrated business analytics, mobile access, e-commerce integration and social collaboration capabilities. Each of these expanded features will help make your business more agile, effective and modern.

These new technologies certainly have the potential to help you run a better business. But an increased reliance on technology could increase the risk of a data breach. Erie Insurance automatically includes Data Breach Response Expenses in its ERIE Custom Collection Wholesaler-Distributor Program. Talk to an Erie Insurance Agent to learn more about coverage that can help your business overcome a data breach.

ERIEĀ® insurance products and services are provided by one or more of the following insurers: Erie Insurance Exchange, Erie Insurance Company, Erie Insurance Property & Casualty Company, Flagship City Insurance Company and Erie Family Life Insurance Company (home offices: Erie, Pennsylvania) or Erie Insurance Company of New York (home office: Rochester, New York).  The companies within the Erie Insurance Group are not licensed to operate in all states. Refer to the company licensure and states of operation information.

The insurance products and rates, if applicable, described in this blog are in effect as of July 2022 and may be changed at any time. 

Insurance products are subject to terms, conditions and exclusions not described in this blog. The policy contains the specific details of the coverages, terms, conditions and exclusions. 

The insurance products and services described in this blog are not offered in all states.  ERIE life insurance and annuity products are not available in New York.  ERIE Medicare supplement products are not available in the District of Columbia or New York.  ERIE long term care products are not available in the District of Columbia and New York. 

Eligibility will be determined at the time of application based upon applicable underwriting guidelines and rules in effect at that time.

Your ERIE agent can offer you practical guidance and answer questions you may have before you buy.