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Contact ERIE

Not sure where to get started? Between your online account, local agent and our Customer Care team, we've got you covered.

online account

Here's what you can expect from online account.

Policy Information

View, send and share policy documents (including your ID card* and declaration page).

*ID cards not available in New York.

Online Payments

Make a payment or view billing activity and documents. Save your payment information securely in your wallet.

Peace of Mind

View your claim status, contact your local ERIE agent and access the app through a secure login.

Go Paperless

Stop receiving your bill and policy documents in the mail. Sign up for paperless and receive an email when documents are ready to view.

Additional support

24/7 Emergency Roadside Service

Contact a Local ERIE Agent

Contact Erie Insurance Customer Care

Start a Claim

Find Erie Insurance Office Locations

Contact Erie Family Life

Report Suspected Insurance Fraud

Request Charitable Contributions

Contact Investor Relations

Contact Media Relations

Subscribe to Erie Insurance E-Newsletters & Emails


More than 13,000 licensed agents are available to help you choose insurance coverage that best suits your needs.


Claims support is available 24 hours a day, 365 days a year. We’ll be there when you need us.


We have more than 6 million auto, home and business insurance policies in force. Our protection is practical and our team is reliable.