Email Customer Care

Email Customer Care at Erie Insurance

How can we help? If you have a question, please let us know. Most of the requests that we receive require a bit of research, so it’s helpful to us if you would provide your policy or claim number.

Note: Coverage cannot be bound or amended through this site. Erie Insurance is free to use any suggestions or ideas that you submit through this site, without any obligation to compensate you or to hold the ideas in confidence. Please do not send ERIE any ideas, suggestions or information that you consider proprietary, or for which you wish to receive compensation, unless ERIE has agreed in advance in writing to terms for confidentiality or compensation. For information about ERIE's policies and procedures concerning personal information, please refer to the Privacy Notice.