Please allow up to 1 business day for a response to a claim or billing issue.
If you prefer to speak to someone a member of our Customer Care team can help you with your policy questions during business hours.
Monday-Friday, 8 a.m. to 11 p.m. or Saturday, 9 a.m. to 4:30 p.m. (Eastern)
ERIE offices are closed on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Phone: (800) 458-0811, select option 4 for our billing menu, then: