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Email Customer Care at Erie Insurance

We received your message.

Please allow up to 1 business day for a response to a claim or billing issue.

If you prefer to speak to someone a member of our Customer Care team can help you with your policy questions during business hours.

Monday-Friday, 8 a.m. to 11 p.m. or Saturday, 9 a.m. to 4:30 p.m. (Eastern)

ERIE offices are closed on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Phone: (800) 458-0811, select option 4 for our billing menu, then: