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Your Erie Insurance Agent can help you with questions about insurance policies, billing, claims or other concerns. Contact your local ERIE Agent now.

If you've contacted your Agent and still need help, please contact us. We'd be happy to assist you.  

Contact Customer Service:

Monday- Friday, 8 a.m. to 11 p.m.
Saturday, 9 a.m. to 4:30 p.m.

Phone: 1-800-458-0811

Mailing Addresses

Corporate Headquarters
Erie Insurance Group
100 Erie Insurance Place
Erie, PA 16530-1104

Local Claims and Branch Offices
View List of All Office Locations

Phone Numbers

Claims
1-800-458-0811, opt. 2

Claims (nights and weekends)
1-800-367-3743

Billing
1-800-458-0811, opt. 9

Auto, Home, Business Insurance
1-800-458-0811, opt. 4

Life Insurance, Annuities, Structured Settlements
1-800-458-0811, opt. 3

Local Claims and Branch Offices
View List of Toll-Free Phone Numbers

 Erie Insurance Agents

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Frequently Asked Questions

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