Homeowners Insurance Questions

At Erie Insurance, we’ll always take time to answer your homeowner insurance claims questions. The following information is provided as a general resource for Erie Insurance Customers. If you have specific questions about your claim, please contact your Agent or a claims adjuster, who can thoroughly explain your homeowners insurance coverage, review the claims processes and your options.

How Do I File a Home Insurance Claim?

How do I file a home insurance claim?
What information do I need to report my homeowners insurance claim?
Do I need to contact the police for a theft or burglary?

What’s the Home Insurance Claims Process?

What are the basic steps involved with handling a home claim?
Who can I call with questions about my homeowners insurance claim?
What happens after I report my homeowners insurance claim?
What information will I need when I meet with my claims adjuster?
My house isn’t safe to live in because of my loss. What should I do?
What’s the difference between actual cash value and replacement cost?

What’s Covered with My Home Insurance Claim?

Am I covered? Will my rates go up? Will my homeowners insurance be cancelled?
Does my homeowners policy cover water damage?
Does my policy cover damage caused by natural disasters such as hurricanes and tornadoes?
Is my car covered under my homeowners policy if a fire in my garage caused the loss?
What happens if I, or my contractor, finds additional damage after my claim is settled?
How can I get a copy of my homeowners policy?

What’s the Home Repair Process?

How quickly will the repairs be made to be house?
Will ERIE recommend a contractor or can I use the contractor who I’ve worked with in the past?

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1-800-458-0811

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Contact Customer Service

1-800-458-0811

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