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Home Insurance Reviews

Since 1925, we’ve been providing the protection you need and the service you expect – all at a great price. Read about customers' great experiences with ERIE's homeowners insurance and claims service.

Agent Service

"Contacted my agent, he filed my homeowners claim, and an adjuster contacted me the same day. Could not be simpler or more timely."

Robert P.
Bensalem, PA

Service Focus

"ERIE will be my insurance company for the rest of my life. They really helped me through one of the most traumatic experiences of my life."

Andrew J.
Clarksville, TN

Easy Process

"Very polite. Friendly. Process was easy no headaches. ERIE always takes care of my family and is on top of there game every time. Thanks."

Gregory P.
Fort Wayne, IN


"I am very satisfied with the assistance I have received from ERIE. I felt the adjuster truly cared about our situation. She was fantastic."

Kathleen J.
East Vandergrift, PA 

Completely Professional

"The ERIE representatives from my local agent to the adjuster were completely professional. Beyond thankful for making a potentially extremely frustrating situation very pleasant to resolve. Many thanks!"

Kevin S.
Seagrove, NC

Great Service

"Great service and my adjuster walked me through the whole process. Very pleased, thank you for making a bad situation better."

Cassidy B.
Washington, DC

I wish I could give you higher than a 10. We have had many issues crop up over the past year and every time there's an ERIE agent on the other end of the line, it's a sigh of relief. I know I'm going to have to do very little and that they are going to take care of things. I wish every problem in life could be solved by an ERIE agent.

Kelly C., Salisbury, NC

Personal Service

"I was happy to have an Erie office in my hometown that I could just drop into to report the claim. It was much easier to speak with someone in person instead of over the phone. The personal customer service was appreciated."

Amy L.
Morgantown, PA


"This is my first experience with a claim....I was a little intimidated thinking it would be a long process. But with a great insurance carrier and adjuster, all was resolved in a timely fashion--- I felt much more confident."

Wanda G.
Lafayette, IN

Prompt & Proactive

"The adjuster for my claim was everything you would want an adjuster to be. Easy to understand, thorough, very informative, most of all prompt and proactive to our needs. My thanks for great service and representation of Erie Insurance."

Richard B.
Harrisburg, PA

Calming Presence

"We always felt it was important to have home insurance with good water damage coverage and, sure enough, it paid off on this claim. We so appreciated their calming presence as we were led through the details. Thank you Erie Insurance!"

Harry G.
Avon Lake, OH

Helped Our Family

"I have been with Erie Insurance for as long as I can remember, never having a homeowner claim until this year. It was a very stressful time period. I want to thank everyone involved in the process for making the process less stressful and helping our family."

Richard H.
Kutztown, PA

The Very Best

"Claim process was very efficient. Claims adjuster communicated process and explained everything. ERIE is the very best insurance company. We have been a customer for over 30 years and I would never consider changing carriers.

Judith K.
Pittsburgh, PA

These testimonials, collected as part of paid promotional survey, represent only one person’s experience and is not a guarantee, promise or reflection of the feeling or experience of every customer.

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