So you thought it was a great idea to have a second floor laundry room – but now there’s a puddle in your hallway and a stream of water flowing down into your family room, on top of your new flat screen TV. Life is full of surprises, but your homeowners insurance shouldn’t be one of them. Your ERIE Agent and claims adjusters are ready to help. And here’s a little extra information to get you started.
If you recently received a claim settlement check from ERIE and were invited to complete a survey, don’t forget to do so. You could win a $100 gift card. Read more
There are several choices when it comes to deciding who you want to repair your home or business. Maybe you have a contractor who has done the work on your home that you would like to use again. That’s fine. We’ll work with you and your contractor to get the repairs done quickly. But if you need a recommendation, we would be happy to provide you with one. Our claim handlers have worked with many different contractors in your hometown. Let us know how we can help.
Need to file a claim? You can file a homeowners insurance claim by contacting your Agent, one of ERIE's branch offices or you can file it online. On nights and weekends, contact ERIE's Extended Hours Claims Service at (800) 367-3743. After you’ve reported the loss, the following steps will take place.
To help stay organized and involved, you may want to maintain a file regarding your homeowners insurance claim/loss that includes the following:
Keep this file with you. Wherever you talk to your homeowners insurance claims handler or adjuster – at home or at work – your documentation will help ensure the claim is processed in a timely, accurate manner.
Still have questions? Contact your ERIE Agent.