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Lorianne Feltz, CPCU, serves as executive vice president, Claims and Customer Service at Erie Insurance.

Feltz began her career with ERIE in 1989 and has held a series of positions of increasing responsibility in product development, marketing, field sales and claims management. Since 1995, she has held senior-level roles at ERIE’s Home Office and in field operations, including: regional vice president, Heartland Region; senior vice president and division officer, Agency; senior vice president and division officer, Marketing; and senior vice president and division officer, Customer Service. She joined the executive leadership team in 2016.

A well-regarded industry leader, Feltz frequently presents at industry events and conferences. Feltz earned a bachelor’s degree in communications/English from Gannon University. She became a Chartered Property Casualty Underwriter (CPCU) in 1997.

Feltz is also deeply involved in the community. She is vice chair of the United Way of Erie County’s board of directors and is a member of the board’s resource development committee. She was also the 2017-2018 campaign chair for the United Way of Erie County. She serves on the board of Directors of the Hamot Health Foundation, where she is also a member of the governance committee; the board of governors for the Erie Philharmonic; the board of directors of the Erie Club; and the Hamot Health Foundation board of corporators. In addition, she is a member of the Erie Women’s Fund and previously served on its education committee.