Sarah Shine serves as the executive vice president of Experience and Customer Service at ERIE Insurance.
Shine began her ERIE career in 2000 as an actuarial analyst for personal lines and shifted focus to commercial lines. She’s held roles as vice president, Commercial Underwriting and regional vice president of Underwriting in the Southeast region; senior vice president of Commercial Products; and most recently as senior vice president, Experience & Customer Service.
Shine serves on the board of directors for the Institute of Building and Home Safety (IBHS).
Shine holds a bachelor’s degree in mathematics with a business option from Pennsylvania State University. She’s also a Fellow of the Casualty Actuarial Society (FCAS) and a Chartered Property Casualty Underwriter (CPCU).