ERIE, Pa. (Apr. 15, 2015) — Erie Insurance has received conditional approval from the Federal Aviation Administration to use unmanned aircraft systems - commonly referred to as drones - in its claims and underwriting processes. ERIE, celebrating its 90th anniversary this year, offers insurance exclusively through local independent agents and has built its reputation by providing personal service to customers. The company says drones will enable it to provide even better service while keeping a personal touch.
, we see drones as high tech meets human touch," said
, vice president of property and subrogation claims at Erie Insurance
. "Drones will help our claims adjusters get an early look at potential damage without putting themselves in harm's way due to unsafe conditions, such as on a steep roof or at the site of a fire or natural disaster. The sooner we can get in and assess damage, the sooner we can settle claims and help make our customers whole again so they can move on with their lives. We're proud to be one of the first insurance companies at the forefront of this next chapter in claims innovation."