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Erie Insurance Earns Achievement in Customer Excellence Award for Claims Service

Erie, Pa. (July 21, 2016) – Erie Insurance has been awarded a Confirmit ACE (Achievement in Customer Excellence) Award in the Voice of the Customer category for its claims service. Confirmit recognizes organizations’ commitment to measuring and understanding the customer experience while delivering improved business results.

The Voice of the Customer award recognizes the in-depth process of capturing customers’ expectations, preferences and aversions. To qualify for the award, a company must demonstrate excellence and innovation in Voice of the Customer programs.

To learn more about Erie Insurance’s claims operations, visit

About Erie Insurance

According to A.M. Best Company, Erie Insurance Group, based in Erie, Pennsylvania, is the 10th largest homeowners insurer and 12th largest automobile insurer in the United States based on direct premiums written and the 16th largest property/casualty insurer in the United States based on total lines net premium written. The Group, rated A+ (Superior) by A.M. Best Company, has more than 5 million policies in force and operates in 12 states and the District of Columbia. Erie Insurance Group is a FORTUNE 500 company, a Barron’s 500 company and has been recognized by Forbes as one of America's 50 Most Trustworthy Financial Companies.

News releases and more information about Erie Insurance Group are available at

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