Erie, Pa. (July 21, 2016) – Erie Insurance has been awarded a Confirmit ACE (Achievement in Customer Excellence) Award in the Voice of the Customer category for its claims service. Confirmit recognizes organizations’ commitment to measuring and understanding the customer experience while delivering improved business results.
The Voice of the Customer award recognizes the in-depth process of capturing customers’ expectations, preferences and aversions. To qualify for the award, a company must demonstrate excellence and innovation in Voice of the Customer programs.
To learn more about Erie Insurance’s claims operations, visit erieinsurance.com.