ERIE is one of only five companies recognized for top customer service in auto, homeowners, renters and life insurance
Forbes has named Erie Insurance (ERIE) one of the nation’s top insurance companies for 2024. ERIE is one of just five companies recognized on the Forbes 2024 list of America’s Best Insurance Companies for outstanding customer service and satisfaction across all product categories:auto,homeowners, renters, term life and permanent life.
This is the third straight year Erie Insurance has been named to the list, compiled annually by Forbes and Statista Inc, a leading statistics portal and industry rankings provider.
“This recognition speaks to the strength of the relationship and trust our policyholders have with their local ERIE agents,” said David Russo, ERIE’s senior vice president of Customer Service. “Our independent agents have a long history of advising customers on auto, home and life insurance, helping them tailor coverage that meets their needs and take advantage of the discounts and top-notch service ERIE offers.”
Forbes America's Best Insurance Companies 2024 were identified in an independent survey of more than 15,000 U.S. insurance customers. The survey considered customer recommendations, customer satisfaction, customer loyalty and six sub-dimensions: advice, customer service, price/performance ratio, transparency, digital services and damage service.
“At our core, ERIE is a service organization, and we know how important the human touch is to our customers. Our team consistently works with empathy and compassion. We speak from the heart, do the right thing and follow the Golden Rule of treating others as we want to be treated,” added Russo.
Erie Insurance also earned a spot on Forbes America’s Best-in-State Employer list, ranking among the top 20 employers in Pennsylvania.
To learn more about ERIE’s award-winning products and service promise, visit erieinsurance.com.