Support for Indiana Customers Affected by Recent Storms


March 15, 2018
- If you suffered damages in late February because of the severe storms, torrential rains and flooding in Indiana, we want you to know that we're here for you. Whether you need information about how to start a claim or more time to pay a bill, we can help.

ERIE is offering special accommodations for affected Indiana Customers who reside in or own any property located in or around the following 31 affected counties: Benton, Carroll, Clark, Crawford, Dearborn, Elkhart, Floyd, Fulton, Harrison, Jackson, Jasper, Jefferson, Kosciusko, Lake, LaPorte, Marshall, Newton, Noble, Ohio, Perry, Porter, Posey, Pulaski, Spencer, St. Joseph, Starke, Switzerland, Wabash, Warren, Warrick and White.

We hope these measures will be helpful to you during the recovery process.


Billing Payments and
Suspension of Policy Cancellations

Customers directly affected by the disaster events may defer their payments without any penalty for 60 days. A Customer can exercise the option to defer his or her premium payments retroactive to Feb. 14, 2018.1

All ERIE companies will rescind cancellation and nonrenewal notices for nonpayment of premium and reinstate policies that were terminated on or after February 14, 2018 to the present. Additionally, no ERIE company will issue new cancellations or nonrenewals for nonpayment of premium to affected policyholders during the moratorium.

If you need to defer your payments, please contact your local ERIE agent or call Customer Care at (800) 458-0811.

If you have a question about how to start a claim or need to speak with a representative about a previously reported claim, please call (800) 367-3743 for support 24/7.

1 Please be advised that the accommodations provided by ERIE as a result of the moratorium do not relieve you of the responsibility of paying your premiums.

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