The app is available for iOS and Android on the Apple App Store and Google Play.

Logging into the Erie Insurance mobile app requires the same username and password used to access your existing online account. If you do not have an online account, you can create an account on ErieInsurance.com, or tap the "Create an online account" link located on the app login screen. For further assistance, please contact ERIE Customer Care.

After logging in, expanding the menu at the top right corner of the screen will provide the option to "Change email or password."

Prior to logging in, you may change your password by utilizing "Forgot Password" from the login screen.

Note: Email address changes are not complete until you tap the link in the verification email.

You will be prompted to set up biometrics when:

• Logging in for the first time
• Biometrics failed to set up successfully last time
• Login email or password has changed

Access device-specific biometrics options at any time by accessing the My Account menu in the top right corner of the app after successfully logging in.  

Agent information is accessible in two places within the mobile app:

• At the bottom of the Overview screen after logging in, or
• By tapping Contact Us from the My Account menu in the top right corner

You can make a payment by tapping the "Payment" button from:

• The Overview page and selecting the appropriate policy, or
• From the the desired policy information page

Selecting a policy from the Overview page will take you to a policy information page.  From here, tapping on Billing documents will give the option to view, share or print using your device's native features.

 If you don't see all of your policies under My Policies, please note:

If you believe that a policy should be listed, you can contact us by either tapping the blue information icon next to “Not seeing one of your policies” or by using the My Account menu in the top right corner and tapping “Contact Us.”

Please attempt to login again or try again later.

Please ensure that you have an active Wi-Fi or Mobile Data connection and try logging in again.

Please contact your ERIE agent for further assistance.

If the problem persists, please contact ERIE Customer Care at (800) 458-0811 for assistance.

By providing an email address during the payment process, you will receive a payment confirmation email that you can view and print for your records.