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Online Account Basics

Registering for an online account gives you immediate access to your ERIE auto ID card*, policy information and claims status. You can also pay your bill and save your payment information securely in your wallet.

Online Account Features

Here’s what you can expect from online account.

Policy Information

View, send and share policy documents (including your ID card* and declaration page).

*ID cards not available in New York.

Online Billing

Make a payment or view billing activity and documents. Save your payment information securely in your wallet.

Peace of Mind

View your claim status, contact your local ERIE agent, and access the app through a secure login.

Go Paperless

Stop receiving your bill and policy documents in the mail. Sign up for paperless and receive an email when documents are ready to view.

Frequently Asked Customer Questions and Answers

How do I get started?

Why do I have to answer identity verification questions when I create my account?

How do I reset my password or change my email address?

How can I access my auto insurance identification cards?

What else can I do from my account?

Can I make changes to my policy through my online account?

Why can’t I view my business insurance policy?

Can I contact my agent directly or start a claim through my account?