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Flowchart: What is Your Insurance Career?

There are a lot of benefits to working in the insurance industry (and working at Erie Insurance). One of our top reasons: You’ll find more than just a job, but a career filled with variety and opportunity.

Discovering a career you love can be hard to find. Luckily the insurance industry has a variety of opportunities to choose from. From specialized insurance positions in claims or underwriting, to traditional functions like human resources and information technology, opportunities to try new fields and advance your career are possible.

Not sure what career path you should choose? Check out this flowchart to help match some common characteristics with a few different opportunities.

If you like helping people, a career in insurance could be perfect for you. Follow the prompts to see what your perfect insurance career could be.

Do you like insurance?

  • Umm, people like insurance? Your insurance career is… Variety. You might be surprised to find that the insurance industry has a variety of career opportunities that aren’t all strictly insurance related, like marketing, IT, human resources and so much more. There's a job for just about everything, so you'll be sure to find a good fit.
  • Start over and see what career you could uncover if you gave insurance a try.
  • Love it! Or I’ll at least give it a try. Are you a people person?
    • Sometimes, but not always. Would you consider yourself a tech buff?
      • I’m the computer expert. Your insurance career is… Information Technology. Technology keeps the insurance industry moving, helping to assess claims, protect against cyber threats, and maintain software used across the company. Technology plays a crucial role in connecting the policyholder to the right person when they need them most which is what makes an IT career in insurance so rewarding.
      • I like it but I wouldn’t make it my whole profession. Do you secretly love to make spreadsheets and filing systems?
        • Excel is my life. Are you a risk taker?
          • Can I do some research first? Do you love working with numbers and making predictions?
            • I’m a fortune teller. Your insurance career is… Actuarial or Underwriter. Join a team of fortune tellers, risk finders and insurance policy creators. This team is on top of finding the types of risk in a business home or car and then determining the right coverage for our customers.
            • Just the numbers, please! Your insurance career is… Finance and Accounting. You must be a number cruncher! Even the insurance industry needs financial professionals to ensure we remain a fiscally responsible company. Explore careers inaccounting, billing, collections, auditing, treasury, investment and so much more.
          • I’m all for taking chances. Are you motivated by competition?
            • Yes. Would you want to own your own business?
              • Yes. Your insurance career is… Agent. With that entrepreneurial attitude, you'd make a great independent agent. Agents meet directly with customers to determine what type of insurance they will need. They own their own business but work closely with insurance companies to sell different types of insurance.
              • No. Your insurance career is… Sales. Being goal oriented and a competitive thinker make you a great candidate within a district sales management team. Sales experts works closely with insurance agents to help share new products, marketing ideas and work together to set and reach goals.
            • Nope. Your insurance career is… Business Operations. The insurance industry is big, which means there's a broad category of careers that make sure the business runs smoothly. Human resources, legal, maintenance, security and assistant roles are just a few areas you might be interested in joining.
        • I prefer Word documents and PowerPoint. Do you consider yourself creative?
          • When I need to be. Are you motivated by competition?
            • Yes. Would you want to own your own business?
              • Yes. Your insurance career is… Agent. With that entrepreneurial attitude, you'd make a great independent agent. Agents meet directly with customers to determine what type of insurance they will need. They own their own business but work closely with insurance companies to sell different types of insurance.
              • No. Your insurance career is… Sales. Being goal oriented and a competitive thinker make you a great candidate within a district sales management team. Sales experts works closely with insurance agents to help share new products, marketing ideas and work together to set and reach goals.
            • Nope. Your insurance career is… Business Operations. The insurance industry is big, which means there's a broad category of careers that make sure the business runs smoothly. Human resources, legal, maintenance, security and assistant roles are just a few areas you might be interested in joining.
          • Yes! Your insurance career is… Marketing. The insurance industry is a competitive market with a lot of complex products and marketers are needed to find creative ways to communicate the variety of coverage options. From creating podcasts and social media posts to TV and magazine ads, marketers capture the audience's attention and help build customer relationships.
    • I’m energized when working with others. Are you good with words?
      • I love to talk! Are you persuasive?
        • Nope. Do you secretly love to make spreadsheets and filing systems?
          • Excel is my life. Are you a risk taker?
            • Can I do some research first? Do you love working with numbers and making predictions?
              • I’m a fortune teller. Your insurance career is… Actuarial or Underwriter. Join a team of fortune tellers, risk finders and insurance policy creators. This team is on top of finding the types of risk in a business home or car and then determining the right coverage for our customers.
            • Just the numbers, please! Your insurance career is… Finance and Accounting. You must be a number cruncher! Even the insurance industry needs financial professionals to ensure we remain a fiscally responsible company. Explore careers inaccounting, billing, collections, auditing, treasury, investment and so much more.
            • I’m all for taking chances. Are you motivated by competition?
              • Yes. Would you want to own your own business?
              • Yes. Your insurance career is… Agent. With that entrepreneurial attitude, you'd make a great independent agent. Agents meet directly with customers to determine what type of insurance they will need. They own their own business but work closely with insurance companies to sell different types of insurance.
              • No. Your insurance career is… Sales. Being goal oriented and a competitive thinker make you a great candidate within a district sales management team. Sales experts works closely with insurance agents to help share new products, marketing ideas and work together to set and reach goals.
            • Nope. Your insurance career is… Business Operations. The insurance industry is big, which means there's a broad category of careers that make sure the business runs smoothly. Human resources, legal, maintenance, security and assistant roles are just a few areas you might be interested in joining.
          • I prefer Word documents and PowerPoint. Do you consider yourself creative?
            • When I need to be. Are you motivated by competition?
              • Yes. Would you want to own your own business?
              • Yes. Your insurance career is… Agent. With that entrepreneurial attitude, you'd make a great independent agent. Agents meet directly with customers to determine what type of insurance they will need. They own their own business but work closely with insurance companies to sell different types of insurance.
                • No. Your insurance career is… Sales. Being goal oriented and a competitive thinker make you a great candidate within a district sales management team. Sales experts works closely with insurance agents to help share new products, marketing ideas and work together to set and reach goals.
              • Nope. Your insurance career is… Business Operations. The insurance industry is big, which means there's a broad category of careers that make sure the business runs smoothly. Human resources, legal, maintenance, security and assistant roles are just a few areas you might be interested in joining.
            • Yes! Your insurance career is… Marketing. The insurance industry is a competitive market with a lot of complex products and marketers are needed to find creative ways to communicate the variety of coverage options. From creating podcasts and social media posts to TV and magazine ads, marketers capture the audience's attention and help build customer relationships.
        • You don’t believe me? Do you consider yourself creative?
          • When I need to be. Are you motivated by competition?
            • Yes. Would you want to own your own business?
              • Yes. Your insurance career is… Agent. With that entrepreneurial attitude, you'd make a great independent agent. Agents meet directly with customers to determine what type of insurance they will need. They own their own business but work closely with insurance companies to sell different types of insurance.
              • No. Your insurance career is… Sales. Being goal oriented and a competitive thinker make you a great candidate within a district sales management team. Sales experts works closely with insurance agents to help share new products, marketing ideas and work together to set and reach goals.
            • Nope. Your insurance career is… Business Operations. The insurance industry is big, which means there's a broad category of careers that make sure the business runs smoothly. Human resources, legal, maintenance, security and assistant roles are just a few areas you might be interested in joining.
          • Yes! Your insurance career is… Marketing. The insurance industry is a competitive market with a lot of complex products and marketers are needed to find creative ways to communicate the variety of coverage options. From creating podcasts and social media posts to TV and magazine ads, marketers capture the audience's attention and help build customer relationships.
      • Not so much. Do you consider yourself a good listener?
        • I mean I’m not bad at it but… Do you consider yourself creative?
          • When I need to be. Are you motivated by competition?
            • Yes. Would you want to own your own business?
              • Yes. Your insurance career is… Agent. With that entrepreneurial attitude, you'd make a great independent agent. Agents meet directly with customers to determine what type of insurance they will need. They own their own business but work closely with insurance companies to sell different types of insurance.
              • No. Your insurance career is… Sales. Being goal oriented and a competitive thinker make you a great candidate within a district sales management team. Sales experts works closely with insurance agents to help share new products, marketing ideas and work together to set and reach goals.
            • Nope. Your insurance career is… Business Operations. The insurance industry is big, which means there's a broad category of careers that make sure the business runs smoothly. Human resources, legal, maintenance, security and assistant roles are just a few areas you might be interested in joining.
          • Yes! Your insurance career is… Marketing. The insurance industry is a competitive market with a lot of complex products and marketers are needed to find creative ways to communicate the variety of coverage options. From creating podcasts and social media posts to TV and magazine ads, marketers capture the audience's attention and help build customer relationships.
        • Yes! Your insurance career is… Customer Service. The heart of insurance is helping someone back on their feet. Your empathy and passion for helping others go side by side with a career in claims or customer service. Both areas focus on helping customers after scare situations. From the first call to the final email, various roles from First Notice of Loss Representatives, Adjusters and Claims Specialists work together to process a claim and help customers in their time of need.

A career full of possibilities

At ERIE, our employees are encouraged to keep growing. Our development resources offer the option to create a personal career path to help you grow in your role and beyond.

Now that you have an idea of where to start, explore career opportunities with ERIE in your field and others.

Follow this handy (and fun) chart to find the career path that’s right for you. /blog/find-your-insurance-career Erie Insurance https://www.erieinsurance.com/-/media/images/erieinsurance/erieinsurancelogo.png

ERIE® insurance products and services are provided by one or more of the following insurers: Erie Insurance Exchange, Erie Insurance Company, Erie Insurance Property & Casualty Company, Flagship City Insurance Company and Erie Family Life Insurance Company (home offices: Erie, Pennsylvania) or Erie Insurance Company of New York (home office: Rochester, New York).  The companies within the Erie Insurance Group are not licensed to operate in all states. Refer to the company licensure and states of operation information.


The insurance products and rates, if applicable, described in this blog are in effect as of February 2022 and may be changed at any time. 


Insurance products are subject to terms, conditions and exclusions not described in this blog. The policy contains the specific details of the coverages, terms, conditions and exclusions. 


The insurance products and services described in this blog are not offered in all states.  ERIE life insurance and annuity products are not available in New York.  ERIE Medicare supplement products are not available in the District of Columbia or New York.  ERIE long term care products are not available in the District of Columbia and New York. 


Eligibility will be determined at the time of application based upon applicable underwriting guidelines and rules in effect at that time.


Your ERIE agent can offer you practical guidance and answer questions you may have before you buy.