Row of cars parked in parking lot

How Does Insurance Cover Parking Lot Accidents?

by Erie Insurance on June 1, 2025

Parking lots can be crazy places. Whether you’re at the mall, the grocery store or even just grabbing a quick coffee… all those cars coming and going can up anyone’s chances of being in a parking lot accident.

Which may lead you to wonder: How does insurance cover parking lot accidents? Let’s walk through a few common scenarios.

What Happens if I Hit Someone Else's Car in a Parking Lot?

Accidents happen. That’s why having the right auto insurance can give you peace of mind.

If you do hit a car in a parking lot, here’s what to do next:

  • Don’t leave the scene. If you drive away without telling anyone, that’s considered a hit-and-run accident, meaning you would have to pay legal penalties. Depending on the state where you live, the consequences for leaving a crash can include criminal charges, fines, license revocation and even jail time. So do the honest thing and stick around.
  • Get out of harm’s way. Even a simple fender-bender can block traffic or scatter broken glass. Make sure you’re a safe distance from anything dangerous and be mindful of the flow of traffic. If needed, put your hazard lights on to alert nearby drivers.
  • Try to locate the car’s owner. If you’re in a parking lot for a specific store, try contacting the owner directly. Note the make, model and color of the car and ask a store employee to page the owner over the loudspeaker. If you’re in a place, like a grocery store, where people are unlikely to leave a car parked for a long period of time, you could also try waiting for the car’s owner to return.
  • Leave a note. It’s the right thing to do… and potentially even the law. Not leaving a note is considered a hit-and-run in the majority of states, even if the damage was just a small scratch. Keep it simple and polite. Include your name, contact information, and a brief explanation of what happened. Leave it in a secure spot where it won’t blow away, like under the windshield wiper.
  • Consider calling the police. If the damage is serious, call the non-emergency number of the local police department. An officer can help you file an incident report and track down the car’s owner.
  • Call your insurance agent. When you’re with Erie Insurance, you don’t have to go it alone. Your local ERIE agent is there to answer questions and help you understand what’s covered.

Remember, policy conditions might require you to tell ERIE or your agent about the incident – even if you decide not to file a claim. Learn more about what to do when accidents happen.

Someone Hit My Parked Car. Now What?

An at-fault driver’s auto insurance should cover the property damage they caused to the other vehicle. Hopefully, they left a note and you can get in touch without too much fuss.

Unfortunately, some people won’t do the right thing. If you return to a dented or dinged car with no indication of who did it, you can ask around to see if anyone witnessed the accident. If there aren’t any, ask the store if they have security cameras. Take pictures of the damage to your vehicle as well. (They'll come in handy if you take advantage of ERIE's photo appraisal process.)

If the incident is a hit-and-run—or if the at-fault driver has no auto insurance or not enough insurance—you’ll have to rely on your own auto insurance to cover the damage. That’s assuming you purchased optional collision coverage on your own vehicle.

Also, uninsured motorist property damage coverage that is available in some states protects your car if it’s struck by a hit-and-run driver. (A deductible may apply.)

Just keep in mind that you’ll likely need uninsured and underinsured motorist bodily injury coverage. This insurance coverage is optional in some states and mandatory in others. It covers you and your passengers’ damages if you’re injured by an uninsured driver or a driver who doesn’t have enough coverage to pay for your medical expenses, lost wages and pain and suffering.

Whether it’s a simple fender-bender or something more serious, remember – your local ERIE agent is there to help answer questions and provide advice.

What Happens if Two Cars Hit Each Other at the Same Time?

There is usually an at-fault driver when there’s a parking lot accident. Determining who was at fault is important because it often dictates which driver’s insurance company will pay for the damages – including things like car repairs, medical bills and property damage. And whether or not you’re at fault can impact your auto rates after the accident, too.

But there are some cases where an accident is two drivers’ fault—for instance, two people may back out at the same time and hit each other. What typically happens in these cases is that each driver files a claim with their own insurance company.

How to Prevent Parking Lot Accidents

Luckily, there are steps you can take to keep you, your car and others safe. Get our list of tips for how to avoid a parking lot accident.

Unfortunately, accidents do happen. But when you’re with ERIE, you have your own personal insurance advisor – your local ERIE agent – when they do. Learn more about auto insurance or find a local ERIE agent in your area.

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ERIE® insurance products and services are provided by one or more of the following insurers: Erie Insurance Exchange, Erie Insurance Company, Erie Insurance Property & Casualty Company, Flagship City Insurance Company and Erie Family Life Insurance Company (home offices: Erie, Pennsylvania) or Erie Insurance Company of New York (home office: Rochester, New York).  The companies within the Erie Insurance Group are not licensed to operate in all states. Refer to the company licensure and states of operation information.

The insurance products and rates, if applicable, described in this blog are in effect as of the article’s publish date and may be changed at any time.

Insurance products are subject to terms, conditions and exclusions not described in this blog. The policy contains the specific details of the coverages, terms, conditions and exclusions. 

The insurance products and services described in this blog are not offered in all states.  ERIE life insurance and annuity products are not available in New York.  ERIE Medicare supplement products are not available in the District of Columbia or New York.  ERIE long term care products are not available in the District of Columbia and New York. 

Eligibility will be determined at the time of application based upon applicable underwriting guidelines and rules in effect at that time.

Your ERIE agent can offer you practical guidance and answer questions you may have before you buy.