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Erie Insurance Reviews

Since 1925, we’ve been providing the protection you need and the service you expect – all at a great price. Read about customers' great experiences with ERIE's auto insurance and home insurance to learn why more than 90% stay with us year after year.

Auto insurance reviews

Quick Response

"Erie Insurance is great and responds quickly when I need to make a claim. Wouldn’t think about going with any other company!"

Scott M.
Weston, WV

Service Focus

"Most insurance companies seem to focus on clever advertising campaigns, but you guys focus on delivering!"

Geoffrey K.
Winnetka, IL

Claims Service

"Everyone I worked with at Erie made this claim so easy... such wonderful customer service!"

Robert D.
Willard, WI

40 Years with ERIE

"We have had Erie Insurance for over 40 years, and have always received outstanding service and would recommend them. They are great!"

Dennis G.
McCordsville, IN

Exceptional Team

"The entire team was exceptional and knew their jobs well. Very kind and understanding at a time when I needed sympathy and direction. Best insurance company I have ever dealt with."

Janet H.
Murrysville, PA

Agent Service

"I recently switched over from a previous company which I had used for 17 years, I was a little nervous dealing with this first claim but my agent made the process so easy."

Casey M.
Milwaukee, WI

The best decision we ever made was switching our insurance to ERIE. You guys have gone above and beyond every time we have needed help. Thank you!

Valerie S., Martinsburg, WV

Very Happy Customer

"I am very happy with how ERIE handled my claim. Everyone was friendly yet professional every step of the way. I am a very happy customer that will recommend you to everyone I know!"

Timothy A.
Lusby, MD

Prompt Service

"This was my first claim ever with insurance. I was very impressed with the professional and speedy promptness with ERIE!  My friend was impressed and plans on switching to Erie Insurance as well. Thanks again for everything!"

Jamie S.
Graham, NC

Easy to Deal With

"Thoroughly impressed with the efficiency of the process and literally everyone involved. Made the bad experience of my car accident a situation that was very easy to deal with. I have had ERIE for a long time and will always recommend to my family and friends."

Kami C.
Harrison City, PA

Start to Finish

"I have been with ERIE for many years and this was my first significant claim that I needed to file. My biggest fear was that it was going to be a hassle and long process but I could not be more pleased with the entire experience from start to finish. Very satisfied with ERIE and how they you handled my claim."

Mike S.
Midlothian, VA

Great Experience

"I had never had to deal with a situation like this, and Erie Insurance and all the agents that we dealt with were so kind, helpful, and supportive through the whole processes. All our questions and concerned were addressed quickly. We couldn't have asked for a better experience. Thank you."

John S.
Tall Timbers, MD

Helpful and Nice

"I don't know how to thank all of the people who assisted me. Everyone was so helpful and nice. Everyone went out of their way answering all of my questions. This is why I have had Erie Insurance and will continue always using Erie Insurance for my vehicles and house."

Dave R.
Nokesville, VA

These testimonials, collected as part of paid promotional survey, represent only one person’s experience and is not a guarantee, promise or reflection of the feeling or experience of every customer.

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home insurance reviews

Agent Support

"Contacted my agent, he filed my homeowners claim, and an adjuster contacted me the same day. Could not be simpler or more timely."

Robert P.
Bensalem, PA

Service Focus

"ERIE will be my insurance company for the rest of my life. They really helped me through one of the most traumatic experiences of my life."

Andrew J.
Clarksville, TN

Easy Process

"Very polite. Friendly. Process was easy no headaches. ERIE always takes care of my family and is on top of their game every time. Thanks."

Gregory P.
Fort Wayne, IN


"I am very satisfied with the assistance I have received from ERIE. I felt the adjuster truly cared about our situation. She was fantastic."

Kathleen J.
East Vandergrift, PA 

Completely Professional

"The ERIE representatives from my local agent to the adjuster were completely professional. Beyond thankful for making a potentially extremely frustrating situation very pleasant to resolve. Many thanks!"

Kevin S.
Seagrove, NC

Great Service

"Great service and my adjuster walked me through the whole process. Very pleased, thank you for making a bad situation better."

Cassidy B.
Washington, DC

I wish I could give you higher than a 10. We have had many issues crop up over the past year and every time there's an ERIE agent on the other end of the line, it's a sigh of relief. I know I'm going to have to do very little and that they are going to take care of things. I wish every problem in life could be solved by an ERIE agent.

Kelly C., Salisbury, NC

Personal Service

"I was happy to have an ERIE office in my hometown that I could just drop into to report the claim. It was much easier to speak with someone in person instead of over the phone. The personal customer service was appreciated."

Amy L.
Morgantown, PA


"This is my first experience with a claim....I was a little intimidated thinking it would be a long process. But with a great insurance carrier and adjuster, all was resolved in a timely fashion--- I felt much more confident."

Wanda G.
Lafayette, IN

Prompt & Proactive

"The adjuster for my claim was everything you would want an adjuster to be. Easy to understand, thorough, very informative, most of all prompt and proactive to our needs. My thanks for great service and representation of Erie Insurance."

Richard B.
Harrisburg, PA

Calming Presence

"We always felt it was important to have home insurance with good water damage coverage and, sure enough, it paid off on this claim. We so appreciated their calming presence as we were led through the details. Thank you Erie Insurance!"

Harry G.
Avon Lake, OH

Helped Our Family

"I have been with Erie Insurance for as long as I can remember, never having a homeowner claim until this year. It was a very stressful time period. I want to thank everyone involved in the process for making the process less stressful and helping our family."

Richard H.
Kutztown, PA

The Very Best

"Claim process was very efficient. Claims adjuster communicated process and explained everything. ERIE is the very best insurance company. We have been a customer for over 30 years and I would never consider changing carriers.

Judith K.
Pittsburgh, PA

These testimonials, collected as part of paid promotional survey, represent only one person’s experience and is not a guarantee, promise or reflection of the feeling or experience of every customer.

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