Sourcing and Vendor Management

The Ariba Network is an online service we and our suppliers use which is a convenient way to receive purchase orders and send invoices.

The free “light or standard” account uses email notifications to access the purchase orders and invoice statuses. Multiple users can have access to the account and notifications after registration. Refer to p.3 of Vendor Ariba User Guide to see further capabilities of Enterprise/Full Account. 

Refer to the Ariba Network Accounts and Pricing page on the Ariba website.

https://supplier.ariba.com

Refer to PDF - Contacting SAP Ariba Customer Support from Supplier Login Page

Contact Ariba to reset the account through a verification process. Refer to question 5 of Vendor Ariba User Guide.

Refer to p.4 of Vendor Ariba User Guide. If no one from the company is able to access the account, you should reach out to Ariba following the Contact Ariba Support Guide for assistance. Sourcing and Vendor Management can be reached at 814-870-7160. For those who cannot identify their ANID number should reach out to Ariba directly.

Refer to p.10 of Vendor Ariba User Guide.

Refer to Contract Invoicing Guide. 

For Light/Standard account, save the email notifications from submitted invoices and follow the link within the email to view the invoice. You can then see the invoice status and scheduled pay date.

For Full/Enterprise account, go into your “Outbox” to search for the invoice number in question. Searching an exact number is easiest.

If you need assistance when you receive your first payment or have any questions about the SUA payment program, please contact J.P. Morgan Supplier Support Services at [email protected] or 877-263-5184.

If you have any questions related to your invoice or payment amount or if you would like to update your payment notification email address, please contact Erie Insurance’s Accounts Payable Resolution Desk at (814) 870-5050, or email [email protected].

Please use the Vendor Setup Form and follow the instructions within the form.

Please refer to the Invoicing Requirements and follow the instructions.

Please refer to the Invoicing Requirements and follow the instructions.

Please refer to the Invoicing Requirements.

Please contact our Accounts Payable Customer Service at (814) 870-5050, or email [email protected].

Erie offers three payment method options consisting of credit card (Single Use Account), ACH and check. Please use Vendor Setup Form and follow the instructions within the form.