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Auto Insurance Support

For help with general car insurance support topics, filing an auto or windshield glass claim and more.

frequently asked questions

Why are auto insurance premiums increasing?

How can I get a copy of my auto policy?

How can I get an updated insurance identification card/Canada nonresident insurance card?

How do I add a vehicle to an existing policy? Can I verify that I am covered?

What is the difference between collision and comprehensive coverage?

What is emergency roadside service and is it covered by my auto insurance policy?

How do I start a claim?

When is the cost of my rental car covered?

Am I covered if I rent a car overseas?

My child has just obtained their learner's permit. Do I have to add them to our auto policy?

Do you have any teen driving education resources?

Will I pay more if I take my vehicle to college with me?

Looking for answers you aren't finding here?

Try one of these related support center pages.

For answers to commonly asked questions about being in - or witnessing - an accident.

From the minutes following an accident to the close of your claim, ERIE is here to help with 24/7 claims support.

For answers on the claims process and what steps to take when your vehicle's glass is damaged or destroyed.

Once your claim is filed and it's time to find a repair shop to complete the work, ERIE's Direct Repair program can help with these trustworthy shops.

Read more

Find more help on our blog