How to Start Your Claim

Accidents happen, but we’re here for you. Let’s get you back on track.

 

Overview

You can count on support from ERIE agents and claims adjusters, who have lots of experience to handle your auto, home or business insurance claim. They’ll get in touch with you right away to review your claim and your insurance coverage. They’ll also stay in touch with you throughout the process and answer all your questions. Let’s get started.

OPTION 1

Call Your ERIE Agent

Get in touch with your local ERIE agent to start your claim. Talking with someone you already know and who is familiar with the claims process can help put your mind more at ease.

OPTION 2

Call ERIE

If you can’t reach your agent, contact us. We know unexpected events can be stressful, and we’re ready to help. Call (800) 367-3743 for support 24/7:

  • Option 1 to report a windshield or auto glass claim 
  • Option 2 for roadside assistance provided by Agero
  • Option 3 for workers’ compensation claims
  • Option 4 to start a new claim for the first time
  • Option 5 to speak to a representative about a previously reported claim
  • Option 6 for Customer Care for questions about billing, payments and policy information

For a claim for a life insurance policy or annuity contract, call Erie Family Life at (800) 458-0811, option 3.

 
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